Recently I've been getting a lot of emails about how to use and Interference Diagram in a process improvement initiative. Back in May of this year, I wrote a blog posting on this very subject for my company's blog (i.e. NOVACES' Blog) so I thought I would share it with you. Hope you enjoy it and that it answers the questions I have been getting.
http://novaces.com/blog/process-improvement-tools/the-interference-diagram
Bob Sproull
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